Important Security Update
We are aware of an e-mail in circulation that attempts to deceive customers and persuade them to log in to a fraudulent copy of the Intelligent Finance log in page. This is being investigated and steps are being taken to close down the fraudulent site.
We wish to remind customers that we will never send emails that ask for confidential information or security details. If you are concerned that you may have divulged any details in response to a fraudulent e-mail, please call us on 0845 609 4343 ¹.
If you have received such an email, please forward this to onlinesecurity@if.com and then delete it immediately without responding or visiting any site it describes.
Bank Safe
Bank Safe Online is a one-stop advice website which has been set up by APACS, the UK payments association. To keep up to date on online security issues, please visit Bank Safe. We recommend that you visit Bank Safe from time to time to keep up to date with the latest scams and fraudulent techniques.
Security update
Update: Intelligent Finance is aware of Trojan viruses that may impact banks in the UK.
Some Intelligent Finance customers have reported finding Trojans on their computers recently. You can minimise the risk of this happening to you by ensuring your anti-virus and anti-malware software is up to date. If you are concerned that your log in information may have been stolen via a fraudulent web page, don't hesitate to contact us or email us at onlinesecurity@if.com.
In a world where we all rely more on information technology, keeping your personal financial information secure is bound to be a concern. That's why we've employed some of the most advanced technologies in online security to make sure your details are kept safe.
However, you also need to take steps to protect your security online. You can find information and advice on what to do here.
Important Notice
A number of fraudulent emails, alleging to be from various UK banks, have been sent out encouraging people to visit a website where personal card or internet security details are then requested.
We will never send emails that ask for confidential information or security details. If you get such an email, please delete it immediately without responding
We will never ask for your ATM pin as a result of any transaction you perform on the web. If you are asked to enter your ATM pin online, please do not do so as this may be due to a Trojan.
If you are concerned that you may have divulged any details, please call us on 0845 609 4343 ¹. If you have received such an email, please forward this to onlinesecurity@if.com and then delete it immediately without responding or visiting any site it details.
¹ Calls to 0845 numbers from BT landlines will cost a maximum of 4p per minute, plus a 6p call set-up fee. The price of calls from other telephone companies will vary. The call price is correct at May 2008.
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