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0845 609 4343

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Mortgages, Savings and Current Accounts

Your account

Telephone icon 0845 609 4343

If you're an existing Mortgage, Savings or Current Account customer and you'd like to make a transaction or contact us regarding your plan, please log in to your plan and send us an email using our secure messaging service, or call us on 0845 609 4343. Don't forget that you can register for online banking and manage your accounts online at any time.

Our opening hours are:

  • 08:00 to 20:00 Monday to Friday
  • 08:00 to 18:00 on Saturday and
  • 09:00 to 18:00 on Sunday

Please note our contact centre opening hours are 09:00 to 17:00 on bank holidays.

Our Christmas opening hours are:

  • Tuesday 24th December - 08:00 to 17:00
  • Wednesday 25th December - Closed
  • Thursday 26th December - 09:00 - 17:00
  • Tuesday 31st December - 08:00 - 17:00
  • Wednesday 1st January - Closed
  • Thursday 2nd January - 09:00 - 17:00

You can also write to us at:

Intelligent Finance
Po Box 17316
Edinburgh
EH12 1AY

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Calling from overseas?

Telephone icon +44 131 5499012

Credit Cards

To change any of your personal details, set up an additional card holder or discuss any communication from us, please call 0845 600 6081

If you are having problems registering, logging on or need to reset your password or security code, please call 0845 850 0519

LOST OR STOLEN

If your credit card has been lost or stolen, please call 0845 720 3099 (if you are overseas, please call the International Operator and ask for a reverse charge call to the same number).

If your debit card has been lost or stolen, please call 0845 605 9595 (if you are overseas, please call +44 131 5499013).

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